Last updated: June 23, 2026
Your privacy matters to us. This Policy describes what information IntelliAssis collects, how we use and share it, and the choices and rights you have.
This Privacy Policy explains how IntelliAssis (“we”, “us”, or “our”) handles personal information when you visit our website, create an account, or use our operations management platform (the “Service”). It should be read together with our Terms & Conditions.
This Policy does not apply to third-party websites or services that we do not control, even where they are linked from or integrated with the Service.
We process personal information in two distinct roles:
Where data protection laws such as the GDPR apply, we rely on the following legal bases to process personal information for which we are the controller: performance of our contract with you; our legitimate interests in operating and improving the Service (balanced against your rights); compliance with legal obligations; and your consent where required. For Customer Data we process as a processor, the controller is responsible for establishing the legal basis.
We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes. When you cancel, we make Customer Data available for export for a limited period, after which we delete or anonymize it in accordance with our standard schedules and applicable law, unless a longer retention period is required.
We use technical and organizational measures designed to protect personal information, including encryption in transit, hashed passwords, access controls scoped to each Organization, and signed, time-limited URLs for document access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please notify us promptly of any suspected compromise at privacy@intelliassis.com.
We and our sub-processors may process personal information in countries other than your own. Where we transfer data internationally, we use appropriate safeguards (such as standard contractual clauses) as required by applicable law to protect that information.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, to data portability, and to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority.
To exercise these rights, contact us at privacy@intelliassis.com. If your request concerns Customer Data that an Organization controls, we will refer you to that Organization or act on its instructions, as appropriate.
The Service is intended for business use by professionals and is not directed to children. We do not knowingly collect personal information directly from children. If you believe a child has provided us personal information, contact us so we can address it.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required (for example, by email or in-app notice) and update the “Last updated” date above. Your continued use of the Service after the effective date constitutes acceptance of the updated Policy.
For privacy questions or to exercise your rights, contact us at privacy@intelliassis.com.